Privacy Policy
Last Updated: November 28, 2025
This Privacy Policy describes how GenA ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application (the "App").
1. Information We Collect
1.1 Information You Provide
- Profile Information: Name, email address (optional)
- Birth Information: Birth date, birth time, and birth location (required for astrological calculations)
- Partner Information: Birth details for relationship compatibility analysis
- Chat Data: Messages and questions you send through the chat feature
1.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features accessed, time spent in app, interaction patterns
- Location Data: Only the location you manually enter for birth chart calculations (we do not track your physical location)
1.3 Third-Party Services
Our App uses the following third-party services that may collect information:
- Firebase: For user authentication and secure cloud data storage
- Google Sign-In: For account authentication
- RevenueCat: For subscription and payment processing
- DeepSeek AI: For horoscope generation and chat responses
- Expo Platform: For app updates and push notifications
2. How We Use Your Information
We use the collected information for the following purposes:
- Birth Chart Calculations: Generate accurate astrological charts based on your birth data
- Personalized Content: Provide daily horoscopes, transit insights, and compatibility analyses
- Chat Feature: Process your questions and provide personalized astrological guidance via AI
- App Functionality: Maintain and improve app features, fix bugs, and ensure security
- Notifications: Send daily horoscope updates and transit alerts (only if you opt in)
- Subscription Management: Process payments and manage your subscription status
3. Data Storage and Security
- Local Storage: Chat history, preferences, and tutorial progress are stored locally on your device using secure storage
- Cloud Storage: User profile and birth data are securely stored in Firebase Firestore with encryption
- Encryption: All data transmitted between your device and our servers is encrypted using industry-standard HTTPS/TLS protocols
- Security Measures: We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who help us operate the app:
- Firebase (authentication and data storage)
- RevenueCat (subscription processing)
- DeepSeek AI (chat and horoscope generation)
- Google (authentication via Google Sign-In)
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing your information
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct your profile information at any time in the app settings
- Deletion: Delete all your local data using the "Clear All Local Data" option in settings, or request full account deletion
- Opt-Out: Disable notifications or specific features at any time
- Data Portability: Request a machine-readable copy of your data
6. Data Retention and Deletion
- Local Data: Stored on your device until you clear it manually or uninstall the app
- Account Data: Retained in Firebase while your account is active; deleted upon account deletion request
- Chat History: Stored locally only; cleared when you delete the app or use "Clear All Local Data"
- Subscription Data: Retained as required by payment processors and tax regulations
7. Children's Privacy
GenA is available for users of all ages. However, if you are a parent or guardian and believe your child has provided personal information that you would like removed, please contact us at the email below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending you an in-app notification (for significant changes)
Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@gen-aquarius.com
We will respond to your inquiry within 30 days.